Privacy Policy

Last updated: August 2026

At Olivia Caetano Makeup, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, submit an enquiry or book our services.

Information We Collect

When you enquire about or book our services, we may collect information including:

Your name
Email address
Telephone number
Wedding or event date
Wedding or event location and venue
Details about your bridal party
Information you choose to provide about your makeup preferences, skin type or requirements
Details relating to your booking and payments
Any other information you choose to provide when communicating with us

We may also collect limited technical information when you use our website, such as your device, browser and how you interact with the site, where this is enabled through cookies or analytics.

How We Use Your Information

We use your personal information where necessary to:

Respond to your enquiry
Check availability
Prepare quotations and booking information
Provide your chosen makeup services
Plan your bridal preview and wedding-day schedule
Communicate with you before and after your booking
Process and maintain records of bookings and payments
Improve our website and services
Meet our legal, tax and accounting obligations

We will only use your personal information where we have a lawful basis to do so, including where it is necessary to take steps at your request before entering into a contract, to perform our contract with you, to comply with a legal obligation, where we have a legitimate business interest, or where you have provided consent.

Skin Information

If you choose a service that includes skin analysis or bridal skin preparation, you may choose to provide information about your skin, sensitivities, allergies or relevant concerns.

Where any information you provide constitutes health or other special-category personal data, we will only process it where we have an appropriate lawful basis and additional legal condition, such as your explicit consent where required.

Please only provide information that is relevant to the safe and appropriate delivery of your service.

Sharing Your Information

We do not sell your personal information.

We may share limited information with trusted third-party providers where necessary to operate our business and website, such as website hosting, email, payment, booking, accounting or other professional service providers.

Our website is hosted using Wix, which may process certain information on our behalf when you visit the website or submit information through it.

We may also disclose information where required by law.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling your booking and meeting any legal, accounting or tax requirements.

Enquiries that do not result in a booking will not be retained for longer than reasonably necessary unless you have asked to hear from us in the future.

Cookies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where applicable, support analytics or marketing.

Where consent is legally required for non-essential cookies, these should only be used after you have made your choice through our cookie settings.

You can change or withdraw your cookie preferences through the website's cookie controls where available.

Photography & Social Media

We will not assume that booking our services gives us permission to use identifiable photographs of you for our website, portfolio, advertising or social media.

Where permission is required, we will ask for your consent separately.

Your Rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to erase your information in certain circumstances
Ask us to restrict the way we process your information
Object to certain types of processing
Request transfer of your information where applicable
Withdraw your consent at any time where we rely on consent

If you would like to exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those external websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations. The latest version will always be available on this website.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Olivia Caetano Makeup
Email: [INSERT BUSINESS EMAIL]

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.